Construction and Operation of Mental Health Consultation Toll-Free Line

Sole-source notice

Japanese title: こころの健康相談フリーダイヤルの構築・運用業務一式

The Ministry of Health, Labour and Welfare plans a single tender contract for the construction and operation of a toll-free mental health consultation line. The contract is scheduled for June 30, 2026, and the intended contractor is NTT DOCOMO Business Co., Ltd.

Telecom

Key Details

  • Source: Kanpo
  • Notice type: Sole-source notice
  • Publication date: June 3, 2026
  • Procuring entity: 厚生労働省社会・援護局長鹿沼均
  • Planned contract date: June 30, 2026
  • Intended vendor: NTT DOCOMO Business Co., Ltd.
  • Status: Expired
  • Technology relevance: Possible
  • Business-action likelihood: Low – The contract is a single tendering procedure awarded to a specific company (NTT DOCOMO Business Co., Ltd.) due to exclusive rights protection, limiting open competition.

Business Relevance

May interest companies providing telecommunication services and digital health consultation platforms.

Participation fit

This procedure is classified as sole-source and is not an open competitive tender. Direct participation is not applicable, but the notice may indicate existing government demand and active relevant vendors in Japan.

Official Source

This opportunity is based on a tender notice published in Kanpo, the official gazette of the Government of Japan.

  • Source: Kanpo, Government Procurement Notice Edition
  • Official category: 随意契約に関する公示 / Notice of single tendering procedures
  • Publication date: June 3, 2026
  • Publication: Kanpo, pages 28

Full English Translation

The following English translation was prepared from the original Japanese notice published in Kanpo. Where an official English summary appears in the Kanpo publication, it was used only for verification; the translation below is based on the Japanese source text.

Notice of single tendering procedures as follows. Date: June 3, 2026. Responsible official: Kanuma Hitoshi, Director of the Social Welfare and War Victims' Relief Bureau, Ministry of Health, Labour and Welfare. Procurement agency number: 017. Location number: 13.

1. Procurement details:
(1) Item classification numbers 30, 133;
(2) Subject and quantity: Construction and operation of a toll-free mental health consultation line, full scope.

2. Scheduled date of single tender contract: June 30, 2026.

3. Reason for single tendering under the Government Procurement Agreement: b. Protection of exclusive rights.

4. Intended contracting party: NTT DOCOMO Business Co., Ltd.

5. Responsible department: Social Welfare and War Victims' Relief Bureau, General Affairs Division, Suicide Countermeasures Promotion Office, Regional Support Section, Ministry of Health, Labour and Welfare, 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8916. Phone: 03-5253-1111 (ext. 2279, 2838).

Show original Japanese notice

随意契約に関する公示

次のとおり随意契約について公示します。 令和8年6月3日支出負担行為担当官厚生労働省社会・援護局長鹿沼均
◎調達機関番号017 ◎所在地番号13

1 調達内容
(1) 品目分類番号30、133
(2) 購入等件名及び数量こころの健康相談フリーダイヤルの構築・運用業務一式

2 随意契約の予定日令和8年6月30日

3 随意契約によることとする「政府調達に関する協定」の規定上の理由 b「排他的権利の保護」

4 随意契約を予定している相手方の名称 NTTドコモビジネス株式会社

5 担当部局 〒100-8916東京都千代田区霞が関1-2-2厚生労働省社会・援護局総務課自殺対策推進室地域支援係電話03-5253- 1111(内線2279、2838)

Disclaimer

This page is based on the official Kanpo tender notice, with translation and a preliminary business assessment by I.J. Do. The official Japanese notice and tender documents are binding.

JBid is a beta technology-procurement intelligence service by I.J. Do.

Back to daily list