Integrated Operation Monitoring and Application Maintenance for Hello Work System

Open tender

Japanese title: 71、27 (2) 案件名ハローワークシステム統合運用監視・アプリケーションプログラム保守業務一式(令和9年度運用開始) (3) 仕様入札説明書による。 (4) 契約期間契約締結日~令和13年3月31日 (5) 入札方法入札金額は総価とする。落札者の決定に当たっては、総合評価落札方式をもって行うので、提案に係る性能、機能、技術等に関する書類を提出すること。なお、落札決定に当たっては、入札書に記載された金額に当該金額の10%に相当する額を加算した2 3 (1) (2) (3) (4) (5) (6

Government Systems Software and Information Systems
About this page
This page is based on the official tender notice and presents information processed, translated, and edited by JBID.

Overview

This tender is for comprehensive services including integrated operation monitoring and application program maintenance of the Hello Work system, starting fiscal year 2027. The contract period runs from contract signing until March 31, 2031. Bidders must submit documents related to performance, functions, and technology as part of a comprehensive evaluation.

Key Details

  • Source: Kanpo
  • Notice type: Open tender
  • Publication date: June 12, 2026
  • Procuring entity: Yasuo Hori, Director Employment Insurance Division, Employment Security Bureau, Ministry of Health Labour and Welfare
  • Eligibility documents deadline: August 5, 2026, 17:00 JST (passed)
  • Submission deadline: August 5, 2026, 17:00 JST
  • Bid opening: October 14, 2026, 14:00 JST, location: see the official notice
  • Award method: Comprehensive evaluation (price + technical score)
  • Eligibility (from notice): All-ministry unified qualification, 'services', grade A – verify in the tender documents
  • Status: Expired
  • Technology relevance: Possible
  • Business-action likelihood: Medium – Open competitive tender with qualification requirements and comprehensive evaluation, but local certification and documentation requirements may pose moderate barriers.

Official Notice

Official Source

Kanpo, Japan's official government gazette, in which legally required public procurement notices are formally published.

  • Source: Kanpo, Government Procurement Notice Edition
  • Official category: 入札公告 / Open competitive tender notice
  • Publication date: June 12, 2026
  • Publication: Kanpo, pages 7

Full English Translation

The following English translation was prepared from the original Japanese notice published in Kanpo. Where an official English summary appears in the Kanpo publication, it was used only for verification; the translation below is based on the Japanese source text.

Tender Notice:
The following general competitive tender is announced. Date: June 12, 2026. Responsible officer for disbursement: Yasuo Hori, Director Employment Insurance Division, Employment Security Bureau, Ministry of Health Labour and Welfare. Procurement agency number: 017. Location number: 13.
1. Items subject to competitive bidding:
(1) Classification codes 71, 27.
(2) Project name: Comprehensive services for integrated operation monitoring and application program maintenance of the Hello Work system (operation starting fiscal year 2027).
(3) Specifications according to the tender explanatory document.
(4) Contract period: from contract signing date to March 31, 2031.
(5) Tender method: The bid price shall be a total price. The successful bidder will be selected by a comprehensive evaluation method, requiring submission of documents related to performance, functions, and technology. The successful bid price will be the bid amount plus 10% of that amount (fractions less than 1 yen will be truncated). Bidders must enter 100/110 of the estimated contract amount in the bid regardless of tax status.
2. Eligibility for participation:
(1) Must not fall under Articles 70 or 71 of the Cabinet Order concerning Budget, Auditing and Accounting. Minors or persons under guardianship who have obtained necessary consent are exceptions.
(2) Must have Grade A rating in the Ministry of Health, Labour and Welfare unified qualification for provision of services.
(3) Must not have submitted false information in qualification application.
(4) Must not have extremely poor management or credit status.
(5) Must have no unpaid labor insurance, health insurance, or pension premiums in the past two years.
(6) Must not be subject to suspension by the Ministry of Health, Labour and Welfare.
(7) Must meet other qualifications as determined by the responsible officer.

3. Location for contract terms, tender explanatory document distribution, and inquiries: 4-8-4 Kami-Shakujii, Nerima-ku, Tokyo 177-0044, Ministry of Health Labour and Welfare, Employment Security Bureau, Labor Market Center, Accounting Section, Attn: Ebisawa, Tel: 03-3920-3311 ext. 206, Email: [email protected].
4. Distribution method:
By mail with return envelope or by email request. Distribution period: June 12, 2026 to August 5, 2026 (10:00-12:00, 13:00-17:00).
5. Tender briefing:
June 19, 2026, 10:00.
6. Submission deadline for qualification documents:
August 5, 2026, 17:00.
7. Bid submission deadline and location:
August 5, 2026, 17:00, Ministry of Health Labour and Welfare, Employment Security Bureau, Labor Market Center, Accounting Section.
8. Bid opening:
October 14, 2026, 14:00, same location.

9. Electronic procurement system will be used; exceptions allowed by written request.
10. Language and currency:
Japanese and Japanese yen. 11. Bid and contract guarantee exempted. 12. Participants must submit documents proving eligibility and a pledge of non-affiliation with organized crime groups. 13. Late or invalid bids will be rejected. 14. Contract document preparation required. 15. Successful bidder selected within estimated price limits and meeting mandatory performance and function requirements by comprehensive evaluation. Details per tender explanatory document.
Show original Japanese notice

The full Japanese notice text is temporarily hidden on this page due to a text-extraction defect. The official notice is available via the Kanpo source link on this page.

Business Signal

Business Relevance

May interest companies providing integrated IT system operation monitoring and application maintenance services, especially those with experience in government or public employment systems.

Participation fit

Participation is expected to require appropriate Japanese government procurement eligibility, or cooperation with a suitable Japanese partner holding the required qualification. The eligibility requirements have not been fully reviewed and should be verified against the official tender documents.

This page is based on the official Kanpo tender notice, with translation and a preliminary business assessment by I.J. Do. The official Japanese notice and tender documents are binding.

JBid is a beta technology-procurement intelligence service by I.J. Do.

Back to daily list