Operation of Contact Center for Medical Institutions on Online Qualification Confirmation System

Sole-source notice

Japanese title: 調達案件及び数量オンライン資格確認等システム等に係る医療機関等向けコンタクトセンター運用業務一式

Healthcare
About this page
This page is based on the official tender notice and presents information processed, translated, and edited by JBID.

Overview

This single tendering procedure is for the operation of a contact center serving medical institutions related to the online qualification confirmation system. The contract is planned to be awarded on October 1, 2026, to Accenture K.K. due to lack of competition for technical reasons under the Government Procurement Agreement.

Key Details

  • Source: Kanpo
  • Notice type: Sole-source notice
  • Publication date: September 9, 2026
  • Procuring entity: Saijo Manabu, Director of the Contract Management Section, Finance Department, Social Insurance Medical Fee Payment Fund
  • Planned contract date: October 1, 2026
  • Intended vendor: Accenture K.K.
  • Status: Active
  • Technology relevance: Possible
  • Business-action likelihood: Low – The contract is a single tender to Accenture K.K. due to technical reasons with no competition, limiting business action opportunities.

Official Notice

Official Source

Kanpo, Japan's official government gazette, in which legally required public procurement notices are formally published.

  • Source: Kanpo, Government Procurement Notice Edition
  • Official category: 随意契約に関する公示 / Notice of single tendering procedures
  • Publication date: September 9, 2026
  • Publication: Kanpo, pages 20

Full English Translation

The following English translation was prepared from the original Japanese notice published in Kanpo. Where an official English summary appears in the Kanpo publication, it was used only for verification; the translation below is based on the Japanese source text.

Notice of single tendering procedures is hereby given as follows. Date: September 9, 2026. Contract responsible person: Ken Hideki, Director of the Social Insurance Medical Fee Payment Fund. Procurement agency number: 233. Location number: 13.

1 Procurement content
(1) Item classification numbers 71, 27
(2) Operation of contact center for medical institutions related to the online qualification confirmation system and others.
2 Scheduled date of single tendering contract:
October 1, 2026.
3 Reason for single tendering under the Government Procurement Agreement:
b) No competition due to technical reasons.
4 Name of the party scheduled for single tendering contract:
Accenture K.K.
5 Responsible department:
Contract Management Section Chief, Finance Department, Social Insurance Medical Fee Payment Fund, 2-1-3 Shimbashi, Minato-ku, Tokyo 105-0004, Saijo Manabu, Tel: 03-3591-7441.
Show original Japanese notice

随意契約に関する公示

次のとおり随意契約について公示します。 令和8年9月9日契約責任者社会保険診療報酬支払基金理事長見英樹◎調達機関番号233 ◎所在地番号13 1 調達内容 (1)品目分類番号　71、27 (2)調達案件及び数量オンライン資格確認等システム等に係る医療機関等向けコンタクトセンター運用業務一式2随意契約予定日令和8年10月1日3 随意契約によることとする「政府調達に関する協定」の規定上の理由 b「技術的理由による競争の不存在」 4 随意契約を予定している相手方の名称アクセンチュア株式会社5 担当部局 〒105-0004東京都港区新橋2丁目1番3号社会保険診療報酬支払基金財政部契約管理課長西條学電話番号03- 3591-7441

Business Signal

Business Relevance

May interest companies providing contact center operations and support services for healthcare IT systems, especially those with experience in online qualification confirmation or medical institution support.

Participation fit

This procedure is classified as sole-source and is not an open competitive tender. Direct participation is not applicable, but the notice may indicate existing government demand and active relevant vendors in Japan.

This page is based on the official Kanpo tender notice, with translation and a preliminary business assessment by I.J. Do. The official Japanese notice and tender documents are binding.

JBid is a beta technology-procurement intelligence service by I.J. Do.

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